Frequently asked questions
Everything you need to know about your sports jerseys, orders and personalisation.
Your questions answered
Helpful information about products, orders and support.
How do I choose the right size?
Use the product’s available size options and size guide. Fit may vary by model; contact customer service if you are unsure.
Do I need a customer account?
An account lets you review orders and manage your details. Checkout requirements are shown when placing your order.
Can I add a name or number?
Where available, use the personalization fields on the product page and review the details carefully.
How can I pay?
Available PayPal and card options appear at checkout once configured.
Where can I find my order?
Use your customer account or the Track your order page with the order number and checkout email.
Can I change my delivery address?
Check it before paying. Contact customer service promptly for changes; changes after dispatch may not be possible.
What if I need a return or have a problem?
E-Mail support@harmexcry.com with the order number. See the Returns and Returns & refunds pages for the request process.